Please use these resources to assist you with your prescription drug plan benefits.
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Note: A new account may be required for your 2024 benefits.
If you are having trouble registering for a new account, please call the customer service number on your 2024 ID card. Our customer service representatives are available 24 hours a day, 7 days a week.
To view prior claims, sign-in to your previous account: Prior Claims
ClearScript’s preferred home delivery service is provided by Fairview Mail Service Pharmacy
Alternatively, if your employer owns/operates a mail service pharmacy, please check your plan summary documents for additional information or directions for use.
Using Fairview Mail Service Pharmacy allows your prescriptions to be delivered to your home or other locations simply by calling 866-377-6245.
Additional resources are provided below to assist with home delivery service by Fairview:
Clearscript’s preferred specialty drug provider is Fairview Specialty Pharmacy.
Alternatively, if your employer owns/operates a specialty pharmacy, please check your plan summary documents for additional information or directions for use.
Using Fairview Specialty Pharmacy allows your prescriptions to be delivered to your home or other locations simply by calling 800-595-7140.
Specialized services include:
Personal attention – Live representatives respond to your calls, usually within 30 seconds, and place monthly refill reminder calls to support your therapy and coordinate shipping/delivery. Pharmacists are available to you 24/7 when complications or concerns arise.
Patient financial advocates – Help with benefits investigation, billing questions, prior authorizations, and sources of financial assistance.
Specialized expertise – Fairview’s pharmacists and nurses have unique training and experience and work exclusively with specialty drug therapies. They are available to answer questions, offer guidance on managing common side effects, and provide clinical support to help you get the most from your medications.
Shipping with care – Prescriptions are shipped throughout the continental U.S. at no extra charge in unmarked, temperature-controlled packaging. Most prescriptions are delivered within one to two business days after ordering.